Rates Review & Audit
Thorough assessment of your current rateable value to check it accurately reflects your pharmacy's characteristics and market position.
Never before has pharmacy been under so much financial pressure.
Specialist chartered surveyor with 45 years' experience helping pharmacies across the UK ensure their business rates are accurate and fair.
Time is running out to appeal your Business Rates before 31st March 2026...
Every pharmacy owner has the right to ensure their business rates accurately reflect their property's true value. The UK rating system includes formal processes for checking assessments — and as a pharmacy specialist, I help you exercise these rights professionally.
Pharmacies have unique characteristics that affect valuation: NHS contracts, dispensing volumes, and healthcare regulations all play a role. A specialist understands these factors and can represent your interests effectively.
Changes to pharmacy funding can affect your trading position and may be relevant to your rateable value assessment.
If you've moved premises or there have been changes to your property, it's worth ensuring your assessment is current.
Roadworks, new competition, or access changes can all be relevant factors in your property's assessment.
Changes to your pharmacy's layout, size, or facilities should be reflected in your rateable value.
A new rating list from April 2026 means fresh assessments — a good time to ensure accuracy from the start.
If similar pharmacies in your area appear to have different assessments, it may be worth investigating.
Comprehensive support for all aspects of pharmacy business rates
Thorough assessment of your current rateable value to check it accurately reflects your pharmacy's characteristics and market position.
Professional representation through the Check, Challenge, Appeal process with the Valuation Office Agency. I handle all communications on your behalf.
For pharmacies setting up in new premises, ensuring your initial rateable value is fair and accurate from day one.
Guidance through the April 2026 rating list changes, including the new multiplier structure and fresh assessments.
Review of your eligibility for available relief schemes and exemptions that may apply to your pharmacy.
Guidance on rates obligations for vacant or partially occupied pharmacy premises.
I'm Chris Hulme, a chartered surveyor with 45 years of professional experience. I specialise in pharmacy business rates because pharmacies have unique characteristics that require specialist understanding.
NHS contracts, dispensing patterns, Pharmaceutical Needs Assessments, and healthcare regulations all affect how pharmacies should be valued.
When you work with me, you get direct access to my expertise. No call centres, no account managers — just personal, professional service from start to finish.
Deep understanding of pharmacy valuations and the factors that make your sector unique.
Familiar with NHS pharmacy contracts and how funding structures relate to property assessments.
Decades of experience working with the Valuation Office Agency on behalf of pharmacy clients.
Work directly with me throughout — personal attention and clear communication at every stage.
£199 acceptance fee plus 20% of any savings. No reduction means no percentage fee.
As a RICS member, I uphold the highest professional standards in everything I do.
A straightforward process to ensure your pharmacy rates are fair
Contact me with your pharmacy details. I'll review your situation and give you my honest professional opinion on whether your rates warrant further investigation. No charge, no obligation.
If we proceed, I conduct a thorough analysis of your rateable value, examining comparable properties and all factors relevant to your pharmacy.
I present your case to the Valuation Office Agency through the formal process, handling all communications and negotiations on your behalf.
The goal is ensuring your rateable value accurately reflects your pharmacy. If adjustments are made, you'll receive an updated rates bill accordingly.
£199 acceptance fee
+ 20% of any savings achieved over the rating period
No adjustment = No percentage fee
My interests align with yours — I only benefit when you do.
“Chris helped us from start to finish ensuring our pharmacy's business rates were accurate. His specialist knowledge of the pharmacy sector and personal approach made the process straightforward. Chris is Professional, thorough, and comes highly recommended.”Navid Kaleem - Derby Street Pharmacy, Stoke-on-Trent
Business rates are a tax on commercial properties, including pharmacies. The amount you pay is based on your property's rateable value — an assessment of its rental value made by the Valuation Office Agency. All pharmacy premises are subject to business rates unless they qualify for specific exemptions.
There's no simple way to tell without professional review. However, if your circumstances have changed, if you believe your rateable value doesn't reflect your property's true position, or if comparable pharmacies seem to have different assessments, it may be worth investigating. I offer free initial assessments to help you understand your situation.
This is the formal system for reviewing business rates assessments. 'Check' verifies your property details are correct. 'Challenge' formally disputes your rateable value with the VOA. 'Appeal' takes your case to an independent tribunal if needed. As a chartered surveyor, I guide you through each stage.
Pharmacies have unique characteristics affecting their valuation — NHS contracts, dispensing volumes, healthcare regulations, and more. A specialist understands these factors and can present your case more effectively than a generalist. With 45 years of experience, I know how pharmacies should be assessed.
I charge a £199 acceptance fee when we agree to proceed, plus 20% of any savings achieved over the rating period. If no adjustment is made, you only pay the initial fee — there's no percentage charge. This means my interests align with yours.
Most cases are resolved within 3-6 months, depending on complexity. I'll give you realistic expectations based on your specific situation and keep you informed throughout.
From April 2026, a new rating list takes effect with fresh assessments based on April 2024 property values. This is an opportunity to ensure your pharmacy's rateable value is accurate from the start. I can help you prepare for and navigate this change.
For an initial assessment, I just need basic details about your pharmacy and current rates. If we proceed, I may request your rates bill, lease details, and information about any relevant changes to your property or circumstances. I'll guide you through exactly what's needed.
Ready to ensure your pharmacy rates are fair? Contact me for a free, no-obligation assessment.